We Are Not Our Behaviours, We Are Our Good Intention

The birth of The Bunny Talk Process™

Why do people do the things they do – even when those behaviours seem confusing, frustrating, or self-destructive?

In this presentation, Claudia Rickard invites you to step beyond behaviour and into understanding. Using a simple, powerful visual diagram, Claudia explains how behaviours are not the problem – they are the communication. Beneath every behaviour lies a good intention: protection, safety, belonging, or survival.

This session offers a clear, accessible way to understand human behaviour without blame or judgement – for clients, for children, and for ourselves.

Claudia will demonstrate how this framework helps practitioners quickly identify what is really happening beneath emotional reactions, anxiety, shutdown, anger, and coping behaviours. The diagram brings instant clarity, allowing clients to feel seen, understood, and safe – often for the first time.

From this foundation, Claudia shares the deeply personal story that led to the creation of The Bunny Talk Process™. During a challenging period in her daughter’s life, Claudia instinctively applied these principles through play, imagination, and safety – creating a gentle, trauma-informed way for a child to express what words could not.

This presentation is heartfelt, practical, and empowering. You will leave with:

•  A new lens for understanding behaviour
• A visual model
• A deeper appreciation of intention over judgement
• And insight into how play, safety, and imagination can create profound change

Claudia Rickard is an award-winning hypnotherapist, author, and creator of The Bunny Talk Process™, empowering professionals to integrate emotional intelligence and hypnosis with measurable results. As an international speaker and hypnosis instructor, Claudia Rickard teaches innovative methods that help clients release trauma, regulate emotions, and create lasting transformation. With expertise in hypnosis, NLP, and emotional intelligence, Claudia Rickard equips practitioners with playful yet powerful tools to serve children, families, and communities worldwide.