Frequently Asked Questions – Answered !
When is the 2023 UK Hypnosis Convention?
The convention runs for 3 days from Friday 10th November to Sunday 12th November 2023.
We will host a number of half-day Post Convention Workshops on Monday the 13th of November. Full details will be posted on this website as and when these have been announced.
Where is the 2023 UK Hypnosis Convention held?
The Renaissance London Heathrow Hotel
Three presentations will run simultaneously from 9am (9.30am on Sunday) until 5.30pm with an hour for lunch. The presentations will be delivered in the Waterloo suite on the ground floor of the hotel, and the Richmond and Windsor suites on the level below where the UKHC reception desk is along with the lobby area where several vendors have tables.
Do UKHC attendees receive a discount on hotel rooms during the convention?
Here is the link for those attending the 2023 UK Hypnosis Convention, to use to get our discounted rate on hotel rooms at the Renaissance Hotel: UKHC Discounted Rooms Link.
It will automatically be set for all night’s of the convention, however, you can edit the nights that you wish to book for on the booking form and will retain the reduced rate. You will find further information on the reservation link given above.
Please note, the blocks of rooms we get allocated often run out and the site states that they are sold out – we are usually then able to get more rooms allocated a couple of days later. So bear with it.
How do I buy tickets?
Convention tickets (including Gala Dinner) and Workshop Tickets can (and indeed can only) be purchased on this website on this page.
Will my ticket be sent to me?
You will not be sent a physical ticket as we hold your order details on our system. You should receive an Order Acknowledgment from us and also a separate confirmation of your payment from PayPal. If you have not received a confirmation email within 24 hours, please contact us by email at admin@ukhypnosisconvention.co.uk.
Can I get a refund for my ticket if I can’t come?
Our cancellation policy can be viewed here Cancellations and Refunds.
This link also appears on our online ticket shop’s order page so purchasers are able to refer to these terms before they purchase their tickets.
To apply for a refund please contact us by email at admin@ukhypnosisconvention.co.uk
Do I need to register when I arrive at the UKHC?
Yes. Please come to our Welcome Desk (turn right when entering the reception area through the hotel main doors, see signs pointing downstairs to the UKHC reception area) where we will register you and issue you with your pass and lanyard, this will allow you entry to convention events for the days you have booked to attend. Please wear your lanyard at all times, it is your entry ticket!
The Welcome Desk will be open from early evening on Thursday 9th November, exact times to be confirmed.
Is parking available?
Yes – there is a per-day fee for parking at the hotel, UKHC delegates receive a slight discount (reduced from £15.00 to £10.00 per day in 2022). Contact the hotel directly with regards to this.
Are there places to eat at the hotel and nearby?
Yes. The Renaissance Hotel offers a lunchtime deal to all our delegates in their cafe, and there is a restaurant and a bar that both serve hot meals at lunch and dinner time. You can contact the hotel or restaurant directly for information on menus, accessibility, food allergies and intolerances or anything else you need to know from them. Additionally, there are a range of restaurants within short traveling distance of the hotel.
Entry to Presentations and Dinner
When attending any convention presentation or the gala dinner your pass will be checked, please ensure you always have it with you. You may be refused entry without it.
What time does the convention start and finish each day?
Our full schedule with timings can be found on our website on the main schedule here. This schedule is not cast in stone and may change due to cancellations and other factors outside our control.
What time does my Post Convention Workshop start/finish each day?
All our half-day post-convention workshops run between 9 am-1pm and 2pm-6 pm unless specified otherwise.
Can I reserve a seat for a presentation?
We are unable to reserve seats, it’s first come, first-seated! However, if you have special requirements, please contact us in advance or speak to one of our team at our Welcome Desk, and we will do our best to help and accomodate.
All the presentation rooms have good capacity, however, due to strict safety rules, we have a limit on the number of people in each room which we cannot exceed. Two members of the UKHC team will be in the rooms at all times and will let anyone know if or when a room is full. If there are presentations you especially want to see, please get to the rooms on time.
Please look out for barcodes to scan to complete feedback forms for the presentations you attend – this feedback helps us improve the convention each year.
Can I buy a ticket on the day?
Yes – if tickets are still available! Please email us to check availability.
Can I buy a last-minute ticket for the Gala Dinner?
We have to give the final numbers a few weeks before the event so cannot guarantee we will have tickets available. Please check with us at the Welcome Desk for any cancellations.
Gala Dinner – Dress Code
It’s your chance to dress up! No need for a black tie, tuxedo or long gowns and tiaras, unless of course, you want to. Think, party outfits, impress the in-laws, a new date, a new boss – you get the idea!
Gala Dinner – Food Preferences and Intolerances
The Gala Dinner comprises a 3-course, self-service buffet-style format so you are free to select dishes from the range available which includes vegetarian and vegan options. Due to this format, this event is not suitable for people with severe food intolerances as it is not possible to guarantee the absence of specific food items.
If I have a complaint or problem at the Convention, who do I speak to?
Come to the Welcome Desk and we will direct you to the best person to deal with the issue.
After the convention, will I get a CPD Certificate?
If you require and request a CPD certificate of attendance, we will email one to you within 30 days of the Convention: Send your request to admin@UKHypnosisConvention.co.uk